What is Heros?
Heros is a fully online platform that connects patients with licensed healthcare professionals from the comfort of home. Our streamlined online process allows you to connect with licensed medical providers who can recommend personalized treatment plans, including prescription options, if suitable, delivered straight to your door.
What’s the Heros process like?
Heros makes getting treatment easy and hassle-free. Start by completing a secure online medical intake form, where you’ll answer questions about your health and symptoms. A licensed provider from our trusted network will review your responses to determine if treatment is right for you.
If approved, your prescription will be sent to a trusted compounding pharmacy, which will ship your medication directly to your door — no in-person visits required.
Does Heros require/accept insurance?
No, Heros does not accept insurance. However, our cash-pay pricing is designed to make care affordable and accessible without the complexities of insurance approvals or copays.
Where is Heros available?
Heros is available in select states across the U.S. Our network of licensed healthcare providers follows all state-specific telehealth regulations. When you begin the intake process, we’ll confirm if we can provide care in your state.
How does Heros pick their providers?
Heros works with a trusted network of licensed healthcare providers who have experience in the conditions we treat. Each provider is carefully vetted to ensure they meet our high standards for quality, safety, and patient care.
Where do the medications that Heros prescribes come from?
Heros partners with trusted pharmacies to ensure you receive high-quality medications, whether you’re prescribed a brand-name drug or a compounded alternative.
- Brand-name medications are dispensed by our network of licensed pharmacy partners and shipped directly to your door.
- Compounded medications are prepared by compounding pharmacies, which create formulations that meet the same high safety and efficacy standards while often offering a more affordable option.
Every pharmacy we work with follows strict quality and safety protocols, so you can feel confident in your treatment.
How can I be sure that using Heros is safe?
Heros is committed to providing safe, high-quality care. Every prescription is reviewed and approved by a licensed healthcare provider who ensures the treatment is right for you.